Your patients depend on your medical services, so being available around the clock is a critical component to your operations and outcomes. Help serve your patients, protect their health information and streamline your processes while also easing the burden on your team with the support of Access Point’s medical answering service.
Our medical call center services ensure your office never misses a call, enabling your staff to focus on what matters most: delivering effective patient treatment and outcomes. Currently serving over 3 million patients across the country, we help organizations, large and small, by:
Access Point works around the clock, supporting your office staff and handling peaks of incoming calls during regular hours when support is often needed most.
Patient needs don’t stop when the office is closed. Our after-hours monitoring services ensures all patient calls are handled appropriately – and according to your practice’s protocol – from the moment you leave your office until your staff returns the next day.
Weekends & Holidays
With 24-hour answering services, 365 days a year, you and your staff can take the necessary time off to help preserve the optimal work-life balance needed for improved outcomes.