Interested in providing stronger support to your patients at a specific point in their journey or across the full spectrum of care? Access Point has you covered.

Serving over 3 million patients annually, our trained professionals specialize in patient engagement from the moment a patient enters your organization’s care all the way through their discharge follow ups.

Benefits of Patient Engagement

Enhance the health and well-being of the population you serve and improve patient satisfaction with programs aimed at engaging patients at the appropriate place and time in their health journey.

Outbound Engagement Efforts

• Targeted outreach to engage patients and educate and enroll them in programs you believe will improve their health and well-being
• Custom scripting and dispositions created in partnership with your organization
• Programs can leverage Access Point’s diverse team to make the most impact including allied health professionals, Medical Assistants, master’s in public health or Registered Nurses to deliver information and engage patients.
• Sample outreach programs include:
  • Disease management support for chronically ill patients
  • Targeted program marketing or campaign support
  • COVID-19 support and education and resource referrals
  • Annual Wellness Visits
  • Health risk assessment data collection
  • Screenings and referral support including depression and behavioral health screens
  • Diagnosis education and support
  • Mammography/Colonoscopy campaigns
  • Customized solutions to meet health care organizations needs
• HIPAA compliance and Quality Assurance program ensures consistently high-quality interactions with patients

Long-term Outcomes of Patient Engagement

• Improved patient health and care delivery
• Enhanced patient satisfaction and outcomes
• Increased use and knowledge of telehealth solutions
• Reduced care costs and improved organization bottom line
• Patients gain a better understanding of their care
• Patients are more likely to adhere to screening, diagnostic and treatment plans